At UKSupportDesk.com, we are committed to improving access for everyone, including disabled people. We continue to review the user experience and make reasonable accessibility improvements.
We are committed to making our website more accessible and user-friendly for people with different abilities, devices and assistive technologies. We use the current Web Content Accessibility Guidelines as a practical framework for ongoing improvements.
We aim to improve the website in line with recognised accessibility principles and relevant UK duties. Our reference points include:
This statement describes our goals and current practices; it is not a claim that every page has been independently audited or fully conforms to every WCAG success criterion.
These design and content practices support our ongoing accessibility work:
We aim to keep interactive controls reachable and usable with a keyboard, with visible focus indicators.
Pages use headings, labels and semantic landmarks intended to support common screen readers.
We use clear language, structured headings and legible text to make information easier to understand.
We use contrasting colours so important content and controls remain distinguishable.
Browser zoom can enlarge page content without intentionally hiding important information.
Informative images should include meaningful alternative text, while decorative images are ignored by assistive tools.
Form fields are designed with labels, instructions and understandable error messages.
Shared navigation and page structures remain consistent across the website.
We avoid intentionally adding rapidly flashing content that may cause discomfort or seizures.
The website is intended to work with current versions of major browsers, common assistive technologies and modern mobile devices. Results may vary with older software or unusual browser settings.
We are continually improving accessibility, but some third-party content, airline websites, older documents or complex components may not yet be fully accessible. If you cannot access something, please tell us so we can provide reasonable help or an alternative format where possible.
We welcome feedback about the accessibility of UKSupportDesk.com. If you experience a barrier or have a suggestion, contact us and describe the page, task and support you need.
If you are not satisfied with our response to accessibility feedback, the Equality Advisory and Support Service can provide independent information about equality and human-rights issues.
Visit EASS WebsiteWe may update this Accessibility Statement as our website, services or accessibility work develops. The latest version will remain available on this page with an updated review date.
Thank you for helping us make UKSupportDesk.com easier for everyone to use.