Before You FlyEssential Travel Documents for International Flights
A practical guide to passports, visas, ID requirements and other important travel documents.
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Before You Fly
Booking tips, documents, check-in, visas and more.
12 Guides▦At the Airport
Arrivals, departures, security, lounges and airport tips.
9 Guides💼During Your Flight
In-flight services, baggage, special assistance and more.
8 Guides🧳Baggage Guide
Baggage allowance, fees, delays, lost and found.
10 Guides↻Changes & Refunds
Flight changes, cancellations, refund processes and rights.
11 Guides✓Your Rights
Passenger rights, compensation, complaints and protection.
7 GuidesPopular Guides
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Before You FlyOnline Check-in: Step by Step Guide
How to check in online, choose seats, get your boarding pass and save time at the airport.
Baggage GuideBaggage Allowance Explained
Understand weight, size, pieces, excess baggage charges and airline baggage rules.
During Your FlightIn-Flight Services & Amenities
What to expect on board, including meals, entertainment, Wi-Fi and special services.
Changes & RefundsHow to Get a Refund for Your Flight
Understand the usual steps for requesting a refund and checking ticket conditions.
Your RightsUK261 Passenger Rights Made Simple
Learn the basics of passenger rights for qualifying delays, cancellations and denied boarding.
Destination Guides
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Africa Travel Guide
Travel documents, health guidance, connections and practical tips.
18 Guides
USA Travel Guide
Visa, entry requirements, connections and travel preparation.
14 Guides
Canada Travel Guide
eTA, documents, customs and useful travel tips.
12 GuidesMiddle East Guide
Travel information and journey preparation for Middle East destinations.
10 GuidesEurope Travel Guide
Entry rules, travel tips, airports and country information.
16 GuidesAsia Travel Guide
Visa information, health, customs and practical travel tips.
15 GuidesFrequently Asked Questions
What documents do I need for international travel?
You will normally need a valid passport and may need a visa, entry authorisation, onward ticket, health documents or proof of funds. Requirements depend on your nationality and destination.
How do I get a refund for a cancelled flight?
Contact the airline or ticket seller and check the ticket conditions and reason for cancellation. Applicable rights depend on the route, airline and circumstances.
How early should I arrive at the airport?
Many passengers allow two hours for short-haul and three hours for long-haul travel, but you should follow current airline and airport guidance.
What are my rights if my flight is delayed?
Rights vary by route and circumstances. Qualifying UK journeys may receive care, rerouting, refunds or compensation under UK261.
What is the baggage allowance for international flights?
Allowance depends on airline, route, cabin, fare and loyalty status. Always check the allowance shown on your booking.
Can I change my flight date after booking?
It depends on your ticket conditions and seat availability. Fare differences and change fees may apply.
How can I check my flight status?
Use the airline's official app or website and the departure or arrival airport's official live-flight page.
Where can I find visa information?
Use the official government, embassy or immigration website for your destination and check rules for your nationality.
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